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Business Analyst

Position: Business Analyst
Location: San Jose, CA
Duration: 6+ Months

Typical Tasks:
• Provide technical guidance and lead others;
• Promote and maintain a team environment;
• Test and validate business analysis findings and recommendations;
• Apply business analysis principles and practices;
• Utilize a variety of information technology platforms and operating systems;
• Design business processes;
• Document business processes and model
• Analyze business requirements and identify possible solutions;
• Communicate effectively both verbally and in writing;
• Produce reports, documentation, research for the purpose of addressing customer
• Engage with stakeholders and understand and respond to their needs in rapidly
changing environments;
• Maintain effective customer relationships.
• Collaborates with other IT staff and/or vendors on business requirements and the
implementation of new features;
• Coordinates and participates in application upgrades and changes;
• Documents functions and changes to new or modified functionality;
• Participates in change processes and prioritization; implements approved system
enhancements, releases and optimizations;
• Participates in research to determine if solutions to business requirements currently exist
within the organization and if not, whether new solutions are feasible;
• Provides information and support to Instructional Designers to facilitate end user
• Provides input to the development of formal business cases when new or enhanced
business solutions are proposed;
• Provides updates on fixes to known issues and planned updates and upgrades;
• Troubleshoots application issues and system error and escalates to Tier 3 or vendor as
• Work with the business to develop detailed user acceptance test cases and flows;
including devising test plans, creating test cases, establishing protocols and appropriate
testing environments and coordinating testing;
• Keeps current on new features and functionality to create recommendations for process
improvements, best practices and utilization of the systems;
• Conducts research to determine if solutions to business requirements currently exist
within the organization and if not, whether new solutions are feasible;
• Considers the impact to current and future business environments and processes,
assessing upstream & downstream effect of system and reporting changes;
• Coordinates and participates in the evaluation of new module releases;
• Interacts with others to identify, prioritize, and recommend alternate solutions and risk
mitigation strategies;
• Leads complex assignments involving software development life cycle, project planning,
upgrade, build, optimization, resource allocation and implementation
• Leads the evaluation of new software and upgrades for complex solutions.;
• Performs and/or coordinates complex assignments involving project planning, analysis,
testing, monitoring, reporting, optimization and implementation;
Serves as escalation for troubleshooting application issues and system errors

Thanks & Regards

Manoj Kumar

Manager – Talent Acquisition Team

Burgeon IT Services LLC.

36 E, Independence Mall, 1601 Concord Pike, Wilmington Delaware 19803

Desk No: 302-497-3333 x 107  Direct: 302-763-3633 , Fax: 302-355-1559 Email Id: manoj@burgeonits.com

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