Exp 5+ Yrs
Strong Linux/Unix, FIX protocol and SQL skills
· Strong Equities Cash front to back flows knowledges
· Understand how TLM ( Trade Life-Cycle Management ) works in trading platform
· Understand how production support processes/procedures works
· Had relative experience working in highly stressed production support team/environment
· Strong analytical, problem-solving and synthesizing skills
· Be willing to share knowledge with team
· Good at documenting runbooks/knowledge in team sharing portal
· A natural ability to solve complex issues
· The ability to prioritize incidents and requests effectively
· Knowledge of the ITIL service management framework for incident and problem management
· Focus on providing clear and easy to understand documentation