Genesys L3 Enigineer

Location: Hyderabad

Duration : 6 -12 months

Yrs of Exp: 5-6 Yrs

Shifts: Yes (24*7)

Genesys L3 Enigineers\SMEs with Experience in :

1) Production Support (This is must to have)

2) L3 Troubleshooting (This is must to have)

3) Genesys Pure Engage: IRD, CME, SCI, GA, GAX, CC Pulse, URS, ORS,VHT(Call back)

4) Genesys Advisor.