Looking for Devops Service Manager/Service Quality Manager

Position: Devops Service Manager/Service Quality Manager

Work Location: Pune

 Duration:  6+12 Months

Experience: 8+yrs

 Job Description:

•             Ensures regular monitoring of regular processes and day to day jobs execution for smooth running of all Enterprise IT applications

•             Responsible for all 7/24 Level 2 Operations in a proactive manner (Deployments, Monitoring, Troubleshooting, SLA/OLA Management, Service Capacity Management, Service Incident Management, Service Problem Management, Licensing, etc.) for the corresponding services

•             Active participation in operations strategy &implementation driving quality and efficiency including best practices & metrics for system operations

•             Assures proper tracking and reporting of all Enterprise IT systems related to measurements including system health reports, outage reports, L1, L2, predictive analysis, and management/operating summaries

•             To ensure appropriate measurement and reporting of service performance, usage and availability is in place in order to analyze the trends to identify and prioritize improvements

•             Enable successful DevOps (Agile Operations) by transition the code from Dev/ Test to Staging until Production.

•             Strong analytical and problem solving skills.

•             Utilize agile methodologies.

Thanks & Regards

Sindhuja

sindhuja@burgeonits.com

+91- 8125400040

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