Position: Production Support Specialist
Work Location: Hyderabad/PUNE/BANGALORE
Duration: 12 Months Contract to Hire
Experience: 5+ Years
Notice period: Immediate to 30 Days
2Strong knowledge of Change Management, Incident management, Problem management, Deployment Management, Release Management.
6. Business Domain Expertise
7. DevOps role and will include development, L1/2/3 production support
Hands-on experience on Application Support & Exceptional customer focus and orientation.
Business Domain Expertise in Instrument reference data or Investment banking domain and should have strong business analysis skills. Should be a quick learner as the role requires good Instrument reference data domain knowledge.
Database Management Skills & proficiency in SQL/PL-SQL language – Fine tune SQL queries, database performance tuning, provide recommendations for performance improvement, should be able to read stored procedures and understand them, do technical analysis within database schemas, etc.
Working knowledge of Unix commands including but not limited to process management, file transfer, application log management and user management
Superior interpersonal skills, excellent written and verbal communication skills. Must be able to clearly articulate problems and their solutions in a business friendly manner. Should be a an effective communicator.
Strong knowledge of Change Management, Incident management, Problem management, Deployment Management, Release Management.
Should be a problem solver. The person will be tested daily on how he/she approach problems and resolve them.
Stakeholder management skills.
Thanks & Regards