pls., have “Data Center Migration” as mandatory filtering criteria at your end.
Work location is offshore – Chennai, Bangalore, Pune, Hyderabad.
|Technical skills (Required – Mandatory)||• 15 to 20 years of experience in end to end Program and Project Planning, execution including experience in cloud transformation projects and programs.• Developing, measuring and reporting on success of the program• Identifying and maintaining strong working relationships with all strategic programs and partners• Monitors program results against technical specifications.• Achieve results through others by setting and communicating goals and metrics, monitoring progress; providing ongoing coaching and feedback, and reinforcing behaviors that drive high performance• Key Competencies:o Strong Leadershipo Strategic Thinkingo Coordinating & Directing projectso Proficiency in Communicationo Quality, Risk, and Scope Managemento Continuous process improvemento Customer Satisfaction Measurement techniqueso Building and measuring the key performance indicatorso Change Managemento Influencing & Negotiating|
|Technical skills (Required – Nice to have)||· A general understanding of manufacturing domain· Knowledge and preferably working experience of other Cloud services, Private Clouds· Have completed end to end transformation in at least 6-8 engagements· ITIL V3 certified professional· Handled teams of more than 10 members on a regular basis|
|Language skills needed||English|
|People skills||Lead for 20-25 team members|
|Soft skills||· Experience in running operations with ITIL processes / ITIL certified.· Excellent Analytical and troubleshooting skill.· Excellent in Verbal, written communication.· Creative thinking in implementing Service improvements (automation, incident reduction, etc.).· Willingness and flexibility to learn new technologies, scale up quickly and adapt to different roles as the situation demands.· Experienced in running operations following ITIL processes. · Experienced in writing RFPs solutions and presentations during client visits.· Strong Interpersonal skills to coordinate with several departments· Entrepreneurial, go-getter, problem solver|
|Area of responsibilities||Skill Level|
|· Program Initiation and Planning: Create integrated program plan covering multiple work streams / projects including aspects such as cost, schedule, program scope, requirements, risk, quality, communication & stakeholder management, effort estimation, resource planning, measurement criteria or metrics for every work stream and consolidate the same to arrive at the final estimate for the project.· Leverage the MSA structure to review the SOWs / work orders to understand the commitment / expectations· Program Governance: Identify the stakeholders, Review the subprogram governance with the concerned client Program Managers· Set up the communication plan and escalation process· Reviews: Conduct program reviews with relevant stakeholders to identify / manage issues & risks and ensure smooth delivery provide delivery governance and resolve escalated project issues affecting the program.· Review and monitor all phases of the project (requirements gathering, design, architecture, build, testing, implementation, warranty) on a regular basis and suggest corrective actions.· Tracking: Track actual vs planned program progress.· Collaborate with the Project Managers of individual projects to create / review and track the project management plan as well as subsidiary plans including the cost, schedule, staffing/pyramid management, scope, requirements, risk, quality, communication & stakeholder management.· Provide support and guidance on the individual projects to Project Managers and facilitate seamless integration of various pieces in the overall Program· Risk Management: Identify risks at the beginning in partnership with Project Manager.· Review issues and risks for each of the project(s) with appropriate client stakeholders, as per the risk management governance.· Oversee signoff of milestones with relevant stakeholders.· Establish and build relationships with client’s and other stakeholders for the program· Present the program status during weekly meetings.· Share delivery status during steering committee meetings.· Respond to the escalations in a timely manner.· Communicate with the various service lines of the program||Expert|