Network Support Engineer

Position: Network Support Engineer

Work Location: Bangalore

 Duration:  6 – 12 Months Contract to Hire

Experience: 10+ Years

 Job Description:

• Agile principles and mindset are highly advantageous

• CCNA mandatory / equivalent Cisco hands on experience (LAN and WAN) – min 5 years’ experience.

• Experience working with Telco and have a technical engineering background. Ideally, technical support engineer background with WAN connectivity experience.

• WAN skills and knowledge & routing and switching knowledge mandatory.

• ITIL and Project management experience

• Worked on Projects in heterogenous technical and telco environments.

• To be the primary technical point of contact for WAN projects & operational issues for incident management.

• Provide technical assurance for connectivity projects.

• Assure the accuracy of technical details during incidents & projects.

• Worked with multicultural and diverse teams across geographic regions.

• Daily planning including attending project calls, technical documentation, support incident management & escalation to suppliers.

• Must be willing to work out of hours for any major incident.

Thanks & Regards


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