- SDWAN low level design, staging, monitoring of shipment of equipment, coordination of hands and feet on respective installation sites, provisioning, change request, firmware upgrade and documentation of SDWAN deployment
- Work together with Customer Solution team to understand customer requirement and produce Low level solution design document
- Involve in the proof of concept lab prior of deployment of configuration o Staging and configuration of equipment prior to the shipment
- Monitoring and tracking the shipment of equipment to ensure it is delivered on time for deployment
- Coordination of hands and feet to respective installation sites.
- Perform end to end circuit testing and troubleshooting if required with End Customers
- Analysis of change request and performed the change request within the standard change request configuration guideline independently.
- Analysis of change request and work with Level 3 engineer or Product Engineer for non standard change request and perform the deployment as per guideline of Level 3/Product Engineer with relevant change request approval from Customer and Singtel CAB.
- Perform firmware upgrade to address vulnerability or features upgrade as required by Engineering, Customer , or Security assessment guideline
- Technical POCs and provide end to end troubleshooting if issues during provisioning activities
Domain Knowledge requirement
- 5+ years of Implementation and operational experience in SDWAN technology(Cisco Viptela , Meraki experience). Previous mandatory projects.
- Strong understanding of network protocols and technologies (TCP/IP, routing, switching)
- SDWAN certification added advantage
- SDWAN configuration and troubleshooting.
- Troubleshooting Experience on Layer 2 and Layer 3 protocols like STP, RSTP, EIGRP, OSPF, BGP
- WAN: MPLS, L3 VPN’s, IPSec, VPNs, ACL’s, NAT
Personal
Besides the professional qualifications of the candidates, we place great importance in addition to various forms personality profile. These include:
- A high degree of initiative and flexibility
- Good interpersonal skills in order to work effectively with different groups of people with diverse backgrounds
- Must have good communication skills (verbal and written)
- Able to build good customer relationships at all levels.
- Ready to support Night and weekend based on rotation