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Voice Support - Burgeon IT Services

Voice Support

Position:  Voice Support

Work Location: Bangalore

Duration:  6 – 12 Months Contract to Hire

Experience: 5-8 Years

Notice period: Immediate to 30 Days

 Cisco certifications CCNA Voice or CCNA Collaboration or CCVP etc

1.Cisco voice support , implementations and operations.

2.Voice gateway (H323 and SIP , MGCP) Analog gateways , CUBE and SBC.

3.Unity Connection , H323 and SIP gateway.

Additional knowledge in handling Polycom Real connect Video Bridging solution, Cisco Telepresence.

Additional knowledge in handling Audiocodes SIP gateway

Additional knowledge in handling Cisco UCCE ( Contact center )

Detailed Job Description:

 5 to 6 years of experience in Cisco voice support , implementations and operations in a large corporate environment.

Good knowledge in Cisco Call Manager , Unity connection , IM & Presence required and good in handling Jabber / IP phones and IP communicator

Good technical knowledge in handling Voice gateway (H323 and SIP , MGCP)  and Analog gateways , CUBE and SBC

 Good troubleshooting in troubleshooting SBCs

Good Implementation knowledge in building Unified communication infra includes CUCM, Unity Connection , H323 and SIP gateway

Cisco certifications CCNA Voice or CCNA Collaboration or CCVP etc

Thanks & Regards

Lavanya

lavanya@burgeonits.net

+91- 9390112851

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